Extended-Travel Channel Balance Quote




Hello there!
Thank you for reaching out to us. We're happy to look into this. Can you show us a photo of the top fitting and the metal clip attached at the end of the cord? Can you also weigh the sash on a scale and tell us the precise weight? Lastly, how many balances are you looking to replace?




Thank you kindly for the additional photos. The configuration of your balance isn't a part of our stock catalog but we can still help via custom order. Can you weigh the window sash and tell us the precise weight? Can you also confirm the number of balances you're looking to order?




Got it, thank you! Please allow us to look into this further and confirm the availability of the balances. We will reach back out as soon as we have more information.
Note that our minimum for custom orders is (2). We always recommend replacing balances in pairs anyway. Pairing a new balance with an old one would only cause the newer hardware to wear out much faster since it'd have to pick up the slack for its older counterpart.



We appreciate your patience! I will send you an email with a purchase link and a price quote for two of these balances, which you can use to place an order on our website. Please note that your old 2612 stamp is no longer valid, so the new stamp on the balance will be 2665, which will support the weight of your sash. Keep in mind that there is a lead time of 5 to 6 weeks, and it may take longer due to the holiday season.
Please let me know if you have any questions!