Extended-Travel Channel Balance Quote
Thank you so much for your patience during this busy season. We can sell this balance, but only as a custom order. What you have here is called an "extended travel" channel balance, named for its unique configuration.
Before we go any further, I need a bit more information from you. To start, I need you to verify the length of the metal channel. Based on your stamp, it should be 19-7/8". I also need you to tell me how many you wanted to purchase.
Once I know that, I'll email you a purchase link and price quote that you can use to place an order on our site.
Thanks for verifying. We can only supply two of these at minimum, since it's a custom order. I hope that's okay. We always recommend replacing both balances at the same time anyway. You never want to mix old and new assemblies.
I'll go ahead and email you a purchase link and price quote that will let you add 2 of these to your cart. You can then checkout as normal. We do have these in stock, but only 2, so I would advise placing your order as soon as convenient to avoid a lead time.
I'm sorry, I'm a little confused. In your previous response, you said it was 19-7/8". Can you clarify the size of the metal channel?
Please note that we don't sell a 19-3/8" version of this balance and the 19-7/8" may not work as an alternative. This is an important detail, so clarity is appreciated.