Extended-Travel Channel Balance Quote

Thank you for reaching out to us. We can supply this balance, but only as a custom order due to its configuration.

You should also note that the original manufacturer discontinued your exact assembly and no longer makes it. The good news is that they have a modern equivalent that is meant to work in all the same applications. The design is a little different, though, and as a result so is the spring calibration. I will need you to tell me the exact weight of your sash, down to the ounce, so that we can verify the proper calibration on the new style.

Once I have that data, I'll email you a purchase link and price quote that will let you place an order on our site.

That's very light for a window sash. It sounds like you may be weighing the channel balances. What you want to weigh is the window sash, which is the glass panel that moves up and down. 

Thank you! I'm going to email you a purchase link for (4) balances, which you can use to place an order on our website. The stamp for the new balances is 2530; a pair of balances with this stamp will support a sash weighing 15 to 19 pounds. 

Please let us know if you have any questions.