Extended-Travel Channel Balance Quote

Thank you for your patience during this busy season. We can supply this balance, but only as a custom order.

For full transparency, your exact model has been discontinued by the manufacturer and is no longer made. We sell a more modern alternative that works in all the same applications. The downside is that the spring calibration is a little different.

Because of that difference, I need you to tell me the weight of the sash, down to the ounce. That will allow us to recalibrate the spring to ensure it works on your window without issue.

I'm afraid that it does not. The entire reason we need the weight of the sash is because these older stamps are out-of-date and no longer conform with how the manufacturer calibrates their springs.

I'm afraid an exact weight is the only way we can move forward at this stage.

Yes, that's perfect! Thank you so much. We have everything we need to get started. I'll go ahead and email you a purchase link and price quote for 4.

Please note that these are not in stock, so they'll have to be made up for you with the right calibration. There's an expected lead time of approximately 5-6 business weeks.

Great! Thanks so much for the business, it means a lot.

And yes, we will need all the same information for the other balances. You don't necessarily need to submit photos of those as long as the configuration is identical to the one you already showed me, I can take your word for that. But if there is even one difference then we prefer to see photos of the whole part just to play it safe. Sash weights will be necessary for each unique stamp you intend to purchase.

You can submit all such requests directly to this page.