Face guide

Hello! I just measured the prongs for the 67-014 and they are approximately 3/8" wide by 1/8" deep. It sounds like this could potentially work for you, yes.

Thank you for the additional photos. After looking at these photos, I would still agree with Tom's recommendation of the 67-014. Look over our measurements once more and let us know if you have any further questions. 

My apologies. In the additional photos you sent us, I am not seeing a top sash guide at all. If you could please remove it and send us additional photos with measurements for us to view, we will search for what you need. Your top sash guide should look something like the diagram below. 

Detail of 18-009

Thanks for clarifying. Unfortunately, without seeing the original top sash guide, it will be extremely difficult to identify what you need. These are very specific parts with a lot of variable details. All I can tell from your photos is that your top sash guide is missing. There are no other clues or details that can help us narrow it down further.

Our selection of top sash guides used for spiral balances isn't too big, which you can see here, but even then I don't know where to start. Depending on the age of your window it's possible that we don't currently carry your top sash guide. It could be too old, or it could be something we've simply never had the opportunity to bring in before. I have no way of knowing without more of a reference.

Even if we knew the brand of your window, that wouldn't tell much. Most brands use generic hardware. The 67-014 face guide, for example, is used on about a million different windows. Knowing the brand could maybe scratch a few possibilities off the list, but the only way to be 100% sure is to have an old one on hand. If you don't have another window in the house of the same make that still has its top sash guides, then I would recommend contacting an older hardware store who is familiar with homes specifically in your area. They may be able to point you in the right direction.

Sorry we couldn't be of more help.

Sounds good to me! Thank you very much for ordering with us and please let us know how it works out.