Will your 15-192 replace my old Simonton pivot shoe?

Question

The Balance Shoes failed causing the upper sash to fall which also damaged the pivot bars.

Bob · Accepted Answer

Thanks for posting. This is a common question, and a little tricky to answer. To cut to right to the point, our 15-192 can be used to repair your window, yes. However there are some issues. Our shoe may be very similar in design to your old Simonton brand shoe, but it has two key differences:

The 15-192 shoe has aligner "bumps" on the front face that your original shoe lacks. These will prevent the shoe from fitting into the window track.
The 15-192 metal cam won't be large enough to accommodate your original Simonton pivot bar.

Now, our shoe can still work, but you will need to address these issues first. I recommend cutting those aligner bumps off with a utility knife to start. Make sure to wear safety gloves if you try this, but being plastic it should be simple enough to trim them flat.

For the metal cam, you will need to reuse the original that was on your Simonton shoe. It will hopefully still be in good condition. This will guarantee that the old pivot bar will be compatible with the new shoe.

With those changes, our 15-192 is fully compatible with your Simonton window. Please note however that any products altered in this way are ineligible for refund. You can see more information on our return policy here.