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Tom from SWISCO responded:
October 11, 2011
Would you mind taking a few photos of your original window crank and uploading them so we can take a look?
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Dave Sr. from SWISCO responded:
October 12, 2011
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Dave Sr. from SWISCO responded:
October 13, 2011
They shouldn't be too difficult to replace. You usually have four screws in the base that attach the operator to the window frame. After you remove the housing base, the long arm with the bearing should just slide out of the window track below the window sash.
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