Hi,
I have three Gapco windows that will not remain open. After opening the window(s) the sash closes slides down and will not remain in the position I set.
All the windows are the same size 34w x 30h, all are aluminum
2 of the windows need the left hand (looking from inside to outside) spiral thing and the connector and 1 of the widows needs the right hand spiral thing and connector
thanks for the help
brian
Gapco widow not staying open
Quick Learner
Jun 6, 2023 10:38 am
5 user uploaded images
4 Replies
Emily from SWISCO
Jun 7, 2023 3:49 pm
Hello, Brian.
It looks like you have a tilt window. With that in mind, I recommend the Series 900 (3/8" diameter) or the Series 600 (5/8" diameter). Take a look at the specifications and see how they compare with your old hardware.
If you need the pivot shoe as well, we will need to see an undamaged version removed from the window along with the written-out thickness and width.
Quick Learner
Jun 12, 2023 4:33 pm
Hi, Emily
Thanks for the information. I need the S900-29 red tip. My old spiral balance measure 28 7/8 in, so I assume that's the 29 in. Now that I see how these attach to the window, I think the pivot shoes are OK
Thanks for the help
brian
Thanks for the information. I need the S900-29 red tip. My old spiral balance measure 28 7/8 in, so I assume that's the 29 in. Now that I see how these attach to the window, I think the pivot shoes are OK
Thanks for the help
brian
Emily from SWISCO
Jun 13, 2023 8:11 am
No problem, Brian! Please let us know if we can be of further help and good luck with the repair!
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