Gapxo balance

A quick learner from USA says:
Hello I need to replace a Gapxo balance for 1 of my Windows Watched your tutorial and am sending measurements : 28" long - minus end caps # 2740 a Please let me know if there is anything else I need to send in order to complete this request.

Thank you for your help!
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Paul from SWISCO responded:
Hello, Jane. Many Gapco windows use our Series 385 channel balance. Look over the nylon caps on either end to confirm that these match your existing hardware.
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