Gear slips

Home Owner from Rochester MN
The spindle that the window crank handle attaches to appears to be slipping inside the gear assembly. The number on that assembly is 9970A-3A. We do not know the window brand.
Do you have a replacement for this crank assembly? Thanks, Jim
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4 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hi Jim, thank you for posting,

To further review, are you able to show us a picture of the full operator where we can see the base and full arm extension? Thank you! 

Home Owner from Rochester MN
Hi?. I am so sorry that I wasn't able to respond sooner. Attached are add'l photos that I hope will help.

Thanks, Jim
4 user uploaded images
Lauren
Lauren from SWISCO
SWISCO
Expert

Thank you,

Unfortunately after further review, we are not able to provide a suitable replacement for this style of operator. You may need to reach out to the original manufacturer directly to see if a replacement is still available. I apologize that we cannot assist with your repair. 

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