The spindle that the window crank handle attaches to appears to be slipping inside the gear assembly. The number on that assembly is 9970A-3A. We do not know the window brand.
Do you have a replacement for this crank assembly? Thanks, Jim
Gear slips

Home Owner from Rochester MN
Jun 28, 2023 2:31 pm
2 user uploaded images
4 Replies

Lauren from SWISCO
Jun 29, 2023 11:34 am


Hi Jim, thank you for posting,
To further review, are you able to show us a picture of the full operator where we can see the base and full arm extension? Thank you!

Home Owner from Rochester MN
Jul 5, 2023 12:07 pm
Hi?. I am so sorry that I wasn't able to respond sooner. Attached are add'l photos that I hope will help.
Thanks, Jim
Thanks, Jim
4 user uploaded images

Lauren from SWISCO
Jul 5, 2023 3:50 pm


Thank you,
Unfortunately after further review, we are not able to provide a suitable replacement for this style of operator. You may need to reach out to the original manufacturer directly to see if a replacement is still available. I apologize that we cannot assist with your repair.