General Aluminum non-tilt window spiral balance

A contractor from Fleming island says:
This window is a General aluminum non-tilt window with spiral balancers. There is no way to remove the sash from the frame. How do I replace the spiral-balance in a window like this? On the bottom of the sash there is no obvious shoe to attach the balancer to. Please offer some guidance...
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
This kind of sash isn't made to be removable, unfortunately. However, we do have a possible solution.

With someone helping you, you will need to drop the new balance in from the top of the sash, screw it in at the top, then let the spiral drop down. You will then raise the sash and, while someone holds the sash in the open position, spin the spiral up to the bottom of the sash. Finally, with our 75-004 tool, give the balance about three turns to charge it and lock it to the end into the sash clip.

Let me know if you have any more questions.
A contractor from Fleming Island, FL says:
So, there is a sash clip on the bottom part of the sash that the balancer will clip into?
Profile picture of Paul
Paul from SWISCO responded:
Yep, it should be a kind of bracket or tab. You can see all the different types we have here to get an idea of what it may look like.
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
Identifying Replacement Weatherstripping
Identifying Replacement Weatherstripping
VIDEO
WATCH >
Replacing Glazing Bead and Glass in an Aluminum Window Sash
Replacing Glazing Bead and Glass in an Aluminum Window Sash
VIDEO
WATCH >
How to Replace Vinyl Window Glazing Bead
How to Replace Vinyl Window Glazing Bead
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
GUIDE
READ >
How to Replace Insulated Glass in an Aluminum Window with Snap-In Glazing
How to Replace Insulated Glass in an Aluminum Window with Snap-In Glazing
GUIDE
READ >
How to Replace Glazing in a Vinyl Window
How to Replace Glazing in a Vinyl Window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.