Ghostly channel balances

Quick Learner from Southern California

Feb 1, 2018 9:22 pm

Hi,
We recently bought a home. We have two windows in our bedroom that do not stay up at all. These are the only two that open upward. The window is very loose in the track and it does look like I need channel balances. Just how to find the correct ones is the question

6 Replies

Casey from SWISCO

Feb 2, 2018 9:00 am

We'd like to help you with this project. It does in fact sound like your channel balances need to be replaced. You're more than welcome to submit photos of the entire balance (preferably removed from the window) along with the submission of measurements of the balance. If you should also happen to see any stampings/markings located on the balance, please be sure to let us know that information as well.

Quick Learner from Southern California

Feb 2, 2018 10:07 am

I am sorry. I missed adding that there are no balances currently are no channel balances installed. It seems the previous owner removed them but did not replace them.

Paul from SWISCO

Feb 6, 2018 4:31 pm

To get started, we need to see the windows. Can you send a photo? As for the windows that do operate, if they are the same type, then let us see the balances from the functional windows. If they're not the same type of window, then nevermind; we will have to work around it. See if you can get some more photos, then come back to us.

Quick Learner from Apple valley ca

Mar 13, 2018 4:28 pm

I am sorry these are the only two windows in our house that open vertically. They both are missing both balances. Attached are some measurements

User submitted photos of window hardware.

Paul from SWISCO

Mar 15, 2018 2:10 pm

Thanks for the additional photos. We need for you to remove the sash and show us the nylon top sash guide. Next, let us know the visible glass height of the sash and its weight. From there, we will be able to suggest a replacement balance for you.