Casey from SWISCO responded:
September 28, 2017
Hi Larry. I see that you mentioned your door may have been installed upside down. I don't actually believe that is the case here. Your top photo is supposed to be the bottom roller and the bottom photo is supposed to be the top roller. Hopefully, that diminishes the confusion for you.
With that being said, have a look at both our 23-225 roller assembly and our 23-222B top roller guide. These may ultimately be what you need.
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