Guide plastic is broken

A handy person says:
Window wont open or close properly
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Bob from SWISCO responded:

Thanks for writing in. I'm afraid the individual components for hinge sets aren't sold separately. They come fully assembled; unfortunately, the specific components really aren't meant to be replaced on their own. Sorry for any inconvenience. See our 36-048 Hinge Set. Look it over and see if this could work for you.

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Paul from SWISCO responded:

Not to one-up Bob here, but I think you should also look at our 36-004-10. I have a feeling this might be a closer match. Take a look and see what you think.

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