H-LC30-1220x2442 (48x96) Window Type

Quick Learner from Bloomington, CA
This piece of the window is broken and I am looking to see where can I get a replacement or how I can possibly fix this issue. The window cannot open since the attachment in the second foto is broken which makes it heavy to pull up or down. 
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Bob
Bob from SWISCO
SWISCO
Expert

Hello there. What you are showing a photo of is a coil balance assembly. This helps regulate the movement of the sash. Your specific assembly comes as a whole replacement. See the S140-11 Coil Balance assembly. The video below shows how to install a similar setup. Take a look and let me know if you have any questions.

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