HARCAR balances

A quick learner from Port charlotte , fl. says:
I have HARCAR windows in my home. I have some windows with the channel balances hanging out below the bottom of the window. Is there a way to put the channel balance back in place so we can get both sides to lock.
Thanks for any info you can give e me.
Armond
Profile picture of Paul
Paul from SWISCO responded:
Hello Armond. I am afraid your balance spring has broken and you will need to replace them. I have placed some helpful media guides on this page for your review. See if this offers any additional assistance.
How to identify a replacement channel balance
How to identify a replacement channel balance
VIDEO
WATCH >
How to replace a window sash channel balance
How to replace a window sash channel balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.