HG04 2004U

A contractor from Fairview Heights, IL says:
December 7, 2021
Handle and operator arm broke off casement window. We have no record of the manufacturer of this window, only that we installed it. Without a PO, we can't go back through our vendor to get the parts. The one sticker on the window is illegible/faded.
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Emily from SWISCO responded:
December 9, 2021

Hello!

Start by comparing your dimensions to our 39-329 and 39-330 operators, which use the 39-232 handle, to see if this matches up to your original assembly. 
A contractor from Fairview Heights, IL says:
April 14, 2022
Hello! We were able to replace the ROTO operator, but found at the time the black piece that part of the arm connects to was cracked. Please see attached pictures to see if we can get just the black piece.
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Emily from SWISCO responded:
April 14, 2022

Hi there!

I'm afraid we don't sell that black piece separately so you'll need an all new hinge. Yours is similar to our 36-048 but compare the dimensions to see what you think. Just make sure to replace the top and bottom hinges at the same time.
RH Inverted Split Arm ROTO Operator, Vinyl App
RH Inverted Split Arm ROTO Operator, Vinyl App
39-330
$34.78
LH Inverted Split Arm ROTO Operator, Vinyl App
LH Inverted Split Arm ROTO Operator, Vinyl App
39-329
$34.78
Roto Folding Crank Handle, 11/32"
Roto Folding Crank Handle, 11/32"
39-232
$10.80
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
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