Jasmine from SWISCO responded:
February 21, 2023
Our 39-205 is a folding type handle and it should be compatible with your original operator. This handle is available bronze, dark bronze, clay, and may other colors. Take a look and see what you think. |
Unfortunately that didn't work. It doesn't fold enough to get past the shutter frame. Do you have one that is the same as the picture I sent?
Would just the handle from this one work even if I had to order the whole thing? 39-376
Jasmine from SWISCO responded:
March 31, 2023
I'm sorry to hear that the hardware did not work out for you. Also, I'm not sure that the 39-376 is going to clear the space where your handle and cover are, however, it might be worth a try. Since it appears the cover itself is not removable, it is likely you'll need to replace the entire operator. If you would prefer to go this route, I'll need to see a photo of the entire operator to determine if we can offer a proper replacement. |
Jasmine from SWISCO responded:
April 3, 2023
Previously, the covers on the body of the operators were not removable on many of the older styles, only the crank handles could be removed. Which would likely be the case for you. Once you've determined if your covers can be removed or not, then you can determine what the best course of action is. The 39-375 and 39-376 are crank handle and cover sets. The covers from these sets would not be able to be installed over top of your existing cover if you cannot remove it from the body of your casement operator. Which means these parts would not work for you. The only other option would be the 39-102 since you have confirmed that the 39-205 will not work. We do not have any other folding handles that would be compatible with your operator, unfortunately. I hope this helps! |