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Tom from SWISCO responded:
April 28, 2022
Hey there! I'm sorry to hear you're having trouble with this handle. The reason we can't identify what you have based on the Series and model of the door is because we didn't make this door. We don't make any doors, in fact; please understand that we're a third party supplier that sells many different parts made by many different companies. We have no control over how parts are designated from company to company and therefore cannot implement the changes you've suggested. Furthermore, your handle is actually a generic style, so I don't think having manufacturer information would benefit us anyway. When it comes to stuff like this, seeing a photo just makes things a lot easier since we can eyeball it right away. In your case I think the 82-030 is the best option. This has a 3-15/16" hole spacing, which should match your door, and comes with an adjustable thumb lever. It also looks like your mortise lock is missing. Without seeing the original, I can't be 100% sure of what you need but my best guess is the 82-226. Review its dimensions and see how well they compare to the space available in your door. |
