Handles for Alcan casement windows

A quick learner from Oakville says:
The house we just bought has alcan casement windows whose handles for unlocking windows don't stay up due to the plastic component within the mechanism being broken. Looking for replacement locking mechanism.
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Bob from SWISCO responded:

This looks like our 38-036 Casement Lock. Take a look and see what you think. 

Anatomy of a casement window
Anatomy of a casement window
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