Hardware for bifold door

A quick learner from Jeffersonville Indiana says:
I need top and bottom hardware. All parts pin,spring etc. Please help!
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Bob from SWISCO responded:

Apologies for the delay in responding, and many thanks for your patience. Can you tell us the diameter of the pin, as well as the diameter of the cap atop the pin? Also, is there a brand name somewhere on the door that you can tell us? That would be of great help narrowing down what you need for this bifold door. Many thanks.

A quick learner from Jeffersonville Indiana says:
Pin size 1/4 x 5 1/2

Spring 1/2 x 2 1/2
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A quick learner from Jeffersonville Indiana says:
Need information about pricing. No name on the doors anywhere.
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A quick learner from Jeffersonville Indiana says:

I found the information for the manufacturer on a bedroom closet door.

Please let me know if parts are available.

Thank you so much for your help.

Susan 

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Bob from SWISCO responded:

Thank you for the photos. We are going to have our senior colleague, Paul, look into this and have him touch base with you with his feedback. Thank you for your continued patience and we will provide you with an update as soon as we can. 

A quick learner from Jeffersonville Indiana says:

Received your reply will be waiting for information. I am hopeful that we could receive parts before the holidays. At that time I will provide payment.

Thank you very much.

Susan

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Paul from SWISCO responded:

Many thanks for your correspondence. For your Benchmark bi-fold door, you will need one 21-002 bottom threaded adjusting bi-fold pin and for the other three, use our spring-loaded bi-fold pins, the 21-044. Let me know if you have any further inquiries.


A quick learner from Jeffersonville Indiana says:

Thank you for information provided. However, I need to know if all the parts shown in photos need to be purchased separately. That's fine I just need guidance. Please check and inform me so I can get everything ordered at once. If parts are needed that's not pictured please add to the list.

Thank you,

Susan

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Paul from SWISCO responded:

We don't have your exact pins, so the one's we recommended are substitutes. Of your four pins, you need to use one 21-002 for the threaded adjusting pin, and then our 21-044 for the other three.

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