Bob from SWISCO responded:
October 7, 2019
Apologies for the delay in responding, and many thanks for your patience. Can you tell us the diameter of the pin, as well as the diameter of the cap atop the pin? Also, is there a brand name somewhere on the door that you can tell us? That would be of great help narrowing down what you need for this bifold door. Many thanks. |
I found the information for the manufacturer on a bedroom closet door.
Please let me know if parts are available.
Thank you so much for your help.
Susan
Bob from SWISCO responded:
October 22, 2019
Thank you for the photos. We are going to have our senior colleague, Paul, look into this and have him touch base with you with his feedback. Thank you for your continued patience and we will provide you with an update as soon as we can. |
Received your reply will be waiting for information. I am hopeful that we could receive parts before the holidays. At that time I will provide payment.
Thank you very much.
Susan
Paul from SWISCO responded:
October 25, 2019
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Thank you for information provided. However, I need to know if all the parts shown in photos need to be purchased separately. That's fine I just need guidance. Please check and inform me so I can get everything ordered at once. If parts are needed that's not pictured please add to the list.
Thank you,
Susan