Can you please let me know what hardware is a match to these sliding glass doors? Both need rollers replacement badly. Both doors are very hard to open and the sliding hardware is useless and broken. Thank you so much for
your help with this and your time.
Laura
Hi, Laura. Unfortunately, the sticker you show doesn't identify any of the hardware. You'd need to take the door down to inspect and identify the roller (or photograph it and send to us). There's unfortunately no easy way out.
Hold on, Laura!
What I'm saying is that the information on a door almost never identifies the associated hardware. They just don't print that kind of stuff anywhere. Otherwise, people would buy a lot of replacement parts from us and no new doors from the manufacturer, and the manufacturer wouldn't let that happen, unfortunately.
I don't recommend replacing the door just yet, though! You may still be able to replace the rollers, but you just need to remove a roller from the door to look at it.
Or you can send us photos of the roller to identify it. If we just see it, we won't need any brand info.
See what you want to do. I think that removing the door to fix the rollers seems cost-effective, but see what you think.
Awesome! Thanks, Laura. Almost every week, we handle doors that run 30+ years in age, and we find parts for them all the time, so don't worry! Andersen is a really promising brand, too; it can be really easy to find their stuff sometimes.
Once we get those photos on Monday, I suspect it will be easy for one of our researchers to solve your issue. Thanks for bearing with us.
