I purchased Thermal Gard pivot shoes for a job. They are Thermal Gard windows. Your product code is 15-070. I have attached a photo of the old one next to the new one. My old one measures 1 1/4" in width, 1 13/16" in overall height, and 5/8" in depth. According to your spec sheet on the 15-070, It is 1 1/4" in width, 2" in height, and 5/8" in depth. However it actually measures 1 5/16" in width, 2 1/8" in overall height, and 21/32" in depth. The actual measurements of your product do not match the spec sheet dimensions. They will not fit in the track. Can you help me find a product that will work?
Thank you Mark