Hello i need help to buy te right product

Handy Person from Nashville
Are 2 windows exact model but I don't see the same peace in you store ! Can you tell Wich one a I can buy to replace existing ones 
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Tom
Tom from SWISCO
SWISCO
Expert

It's very difficult to make out what kind of balance you have from this photo. I need a clear photo of the underside of the balance, ideally one where I can look up inside the tube at the plastic bearing inside. I also need you to tell me the diameter and length of that tube, the weight of the sash, and any numbers or codes that may be printed on the tube.

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