These are from two different windows
Paul from SWISCO responded:
April 12, 2019
Thanks for contacting us! Looks like you have a balance for a tilt window (left) and a balance for a non-tilt window (right). The tilt window balance will have to be a special order, but I think the non-tilt balance will be a stock product. Let's start with the tilt balance on the left. I'd like you to tell me the length of the metal channel and the stamp number printed on it. I'd also like to know how many of these you need. For the non-tilt balance on the right, please take an undamaged version out of the window and show me a clear photo of the top and bottom nylon fittings. I can see the bottom fitting in your first and second photos here, but I'd like to see it from a side angle. I will once again need the length of the metal channel and the stamp. Let me know whenever you can get us this information and we will do our best to help. |