Balance Help

A home owner from Nevada says:
Need to replace these but don't understand how to order your products with the different part numbers and ends. Any help would be greatly appreciated.
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Casey from SWISCO responded:

With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2640 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.


Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A home owner from Nevada says:
Casey thank you for responding. I measured and it looks like I will need the S380-27 and I understand that I will need to select the 2640 spring strength option, however I'm still not understanding if this will give me the same tips and bottoms that I have now? Hope I'm not frustrating you I'm honestly just a guy with no clue. Lol. Have a great day.
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Casey from SWISCO responded:

No problem at all. The S380 will come with winged top and bottom attachments as shown in your photos. The only difference between the S380 and S385 is the depth, so as long as your shoe measures 1" deep, you'll be good to go with the S380-27 with 2640 strength options. 

A home owner from Nevada says:
Casey- thank you for all your help. Greatly appreciate you!
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