Help

Hey there,

Thanks for posting! There is a chance we can provide you with a replacement recommendation for the balance and its compatible pivot shoe but I'll need to confirm a few details below we can move forward. 

To start, I'll need to see a clear photo of how the balance installs on/interacts with the shoe. If possible, it would help to see a photo of an undamaged balance.

Please don't hesitate to reach out with any questions.