Help ID Channel Balance. Pictures Attached

A home owner from Miamisburg, OH says:

Original windows in house built in Ohio in 1983. Channel balance measures 28" long and 9\16 wide. The number is 2740Z.

Thumbnail of the uploaded file named IMG_3554.JPG
Thumbnail of the uploaded file named IMG_3556.JPG
Thumbnail of the uploaded file named IMG_3566.JPG
Thumbnail of the uploaded file named IMG_3559.JPG
Thumbnail of the uploaded file named IMG_3555.JPG
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. I'm confident we can replace this channel balance for you, but I believe it will have to be custom made due to its unique nylon fittings. I need to confirm the identity of these nylon fittings before proceeding. Can you tell me if the top nylon fitting matches our 19-037

Can you also tell me if the bottom nylon shoe is closer to our 15-005 or 15-029? The only difference between these two shoes is the 'depth' measurement, or the distance between the 'heel' and 'toe' of the shoe. The 15-005 has a depth of 1", while the 15-029 has a depth of 7/8". Finally, how many balances do you need? If we can identify both fittings, we can get this started for you. Thanks.

A home owner from Miamisburg, OH says:

It appears to me as though my top nylon fitting matches 19-037. As for the bottom shoe, please see photos. I will need four balances but first I need to know what they will cost. Also, we have not gotten any instructions for returning the balances you sent earlier.

Thanks

Thumbnail of the uploaded file named IMG_3570.JPG
Thumbnail of the uploaded file named IMG_3568.JPG
Profile picture of Bob
Bob from SWISCO responded:

Thansk for getting back to me. I have sent you an email with a custom link that contains a price quote for (4) of these balances 28" balances stamped 2740, with the 19-037 Top and 15-029 Bottom attached. In regards to returning the balances you first ordered, you can view our Return Policy here.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.