Help Identifying 13 2 HU CMC 5

Question

Hi,

The thread in a channel balance snapped and the balance fell out of the window frame. The attached photos show the number printed on the channel balance, the top guide and the bottom shoe. Both are winged.

I tried to identify the part but there were 2 that seemed to fit.

Please let me know which part I should be ordering to replace the broken channel balance.

Thanks for your help.

Martin

Bob · Accepted Answer

Hi Martin. I believe you have either an S380-14 or S385-14. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement. See the diagram below for reference. Compare both with your old hardware to determine which you need. In either case, for a stamp option go with 1320. Let me know if you have further questions.

Comparison of the S378, S380 and S385 balance shoes.