March 28, 2020
Hello - We have a 24 year old home with Simonton, Dimension I Windows. We have a number of broken coil balances and tilt latches that I need to replace. I'm sending pictures of the Coil Balances (originally located high in the window frame) as well as a replacement set that was done under warranty (notched out vinyl and placed midway in window frame). I've also attached pictures of the shoe and serial numbers. I was able to pull a broken piece of the coil out of the channel but it didn't have a number on it. The coil measures 1/2" wide.
I also need to replace a number of tilt latches and the #243 and #244 on your website look like a match (measurements and pictures) so I think I'm okay there.
Any help you can provide is much appreciated! Thanks!
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March 31, 2020
Thank you for your inquiry. Starting with your pivot shoe, have a look at our 15-191. This can be used with the Series 160 coil springs. Have a look and see if both of these pieces are correct. Your coil spring should have some sort of stamping or marking on it. If so, please provide that information. If there isn't a stamp, please get back to us with the exact weight of your sash. |
April 1, 2020
Hello - Thanks so much for the info.
I removed the lower half window and it weighs 18.2 pounds. I pulled out a number of broken coil pieces but I couldn't find a number. The original coils that are broken run the full height of the window from the top to bottom. I can't get to the coils in the replacement balance that's placed halfway/midway up.
Thanks for your help!
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April 2, 2020
Thank you for providing the weight of the sash. Have a look at our S160-9 coil spring. This may be the replacement springs you need. You will just need to remove the existing ones out of the window to confirm this recommendation to be right. I have also placed a number of helpful media videos on this page for you to look over. These videos show how to remove your current hardware and replace it with ours parts. I encourage you to check it out. |
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April 2, 2020
For one side of the window you should get the 15-191 pivot shoe, S160-9 coil spring, and 15-150S single support. Take another look at all the parts and let us know if there is anything else we can help you with. |
April 2, 2020
Thanks for your quick response - the videos are super helpful. To confirm, I would need to order one S160-90 coil spring and one 15-1505 single support for each side. Is that correct? (I want to make sure I don't need multiple coils or double/triple supports for each side). Those items plus a pivot shoe are what I will need for each side. Is that correct. Thanks again.
