Help Identifying Replacement Part

Home Owner from 18518
Jul 17, 2024 7:49 pm
Hi, We need a replacement part for the piece shown. We included another photo with the handle and other part too.
If you could help identify what we need, we would appreciate it.
Thank you.
If you could help identify what we need, we would appreciate it.
Thank you.
2 user uploaded images
8 Replies

Casey from SWISCO
Jul 19, 2024 3:43 pm


Hello,
We'd be happy to help but, unfortunately, the spline that the handle attaches to is not repairable, meaning the entire operator will need to be replaced. To get started, we'll need to see the arms that connect the base to the window sash to narrow down your options. Thank you!

Home Owner from 18518
Jul 24, 2024 3:48 pm
Hi Casey, We will purchase the entire operator, but we are not replacing the other parts. We just need the one piece so are looking for any options that have it.

Casey from SWISCO
Jul 24, 2024 4:11 pm


Thanks for getting back to us. We should be able to offer a replacement but we would still need to see the arms of the operator to compare to our inventory.

Home Owner from 18518
Jul 24, 2024 7:01 pm
This is a photo of the left window. The piece we need is for the right window, which is on the other side.
1 user uploaded image

Home Owner from 18518
Jul 25, 2024 9:27 am
Thank you so much for this information Casey!

Casey from SWISCO
Jul 25, 2024 9:38 am


We're happy to help! Just let us know if you need anything else.
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