Help Identifying Replacement Part

Home Owner from 18518

Jul 17, 2024 7:49 pm

Hi, We need a replacement part for the piece shown. We included another photo with the handle and other part too.

If you could help identify what we need, we would appreciate it.
Thank you.

2 user uploaded images

7 Replies

+ Add a Comment

Casey from SWISCO

Jul 19, 2024 3:43 pm

EXPERT

Hello,

We'd be happy to help but, unfortunately, the spline that the handle attaches to is not repairable, meaning the entire operator will need to be replaced. To get started, we'll need to see the arms that connect the base to the window sash to narrow down your options. Thank you!

Home Owner from 18518

Jul 24, 2024 3:48 pm

Hi Casey, We will purchase the entire operator, but we are not replacing the other parts. We just need the one piece so are looking for any options that have it.

Casey from SWISCO

Jul 24, 2024 4:11 pm

EXPERT

Thanks for getting back to us. We should be able to offer a replacement but we would still need to see the arms of the operator to compare to our inventory.

Home Owner from 18518

Jul 24, 2024 7:01 pm

This is a photo of the left window. The piece we need is for the right window, which is on the other side.

1 user uploaded images

Casey from SWISCO

Jul 25, 2024 8:05 am

EXPERT

Great, it looks like you would need either the 39-094 or 39-150 Andersen operator depending on the arm length of your original assembly. Review the specifications below and see what you think.