Help Identifying my door

Home Owner from Chesapeake, VA
Nov 23, 2024 3:34 pm
Trying to identify my door so I can get a new roller assembly for this door
1 user uploaded image
4 Replies

Bob from SWISCO
Nov 24, 2024 10:19 pm


Hello there. I am afraid we can't cross-reference the codes on this label to a specific roller in our database. Even if we knew the manufacturer, in many cases sliding door rollers differ wildly even when you know the brand. Removing the roller and sending clear photos is the only reliable way of identifying a replacement. Do this, and we'll be happy to help from there.

Home Owner from Chesapeake, VA
Nov 26, 2024 7:02 am
Here are the photos of one of the roller assemblies from the door. We want to replace both of them.
4 user uploaded images

Bob from SWISCO
Nov 26, 2024 12:42 pm


Thanks! This looks very similar to our 81-287. Might this be the part you're looking for?

Detail of 81-287
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