Hello,
The inside latch has broken on the inside of one side.
This is a mortise lock and handle set. Which I believe will
require a complete replacement.
I'm afraid to open the door as it is "locked" and
would be not good if it will not lock again.
Seeing no brand on the slider... there may be information between the door if opened but like mentioned, afraid to open the door.
Would you have a suggestion on what item you have as replacement???
Thank you so much!!!
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Okay, the door has been opened.
There is no label but here is the picture of the lock.
Do you have a complete replacement? Handle, latch and mortise lock?
Thank you for your help!!!
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Tom,
Thank you so much for being patient with me!!
Is your company still able to ship out these items due to covid-19??
Thanks Tom! Just placed the order!!