Help identifying balances

A quick learner from Pennsylvania says:
Double hung from the 80s. Lower window is 35 15/16" High X 32 7/16" wide and upper window is
23 15/16" high X 32 7/16" wide. Can you help? Need two left balances and a right.

Thumbnail of the uploaded file named 20180505_185111.jpg
Profile picture of Mike
Mike from SWISCO responded:

Hey, Matt. Are all the balances marked "12#27"? Andersen 12#27 balances can be replaced by our 24-1231.

A quick learner says:
That's great thank you for your help! Great customer service!
Profile picture of Mike
Mike from SWISCO responded:

Thanks! We're here any time you need us.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at