Help needed to idenfify these parts

A home owner from Ponte Vedra Beach, FL says:
April 14, 2013
Hi I have Caldwell Windows, non tilt. I am trying to figure out which balance and top sash guides to purchase. The windows are 20 years old now and I will be replacing all of them. The pictures I am sending are a 25 inch balance non-tilt that has a 1/2 inch channel.

It is marked 24 4. I am confused as to what top sash guides and series I need to purchase. THere is also a small plastic piece 4 on the front of each window that allows it to slide up and down I would also like to purchase.

Thanks Much,
Tim.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
April 15, 2013
Hey, Tim, thanks for posting. For the channel balance, check out our S385-25. This looks pretty similar to what you have, but I can't be sure without more detailed measurements of the nylon attachments. Compare what you have to our S385-25 and see what you think. Make sure that the bottom shoe matches.

As for the top sash guide, I also can't be sure what it is without more detailed dimensions, but you can look at our 18-166 and see if it's a match.
A home owner from Ponte Vedra Beach FL says:
April 15, 2013
Thanks Much for your help, I will be ordering what you suggest. As for the snap in face guide, closest thing I see to my part is 67-026 you can see a part of it in the picture above Do you agree?
Thanks Again, TIM
A customer submitted image of their face guide.
Profile picture of Tom
Tom from SWISCO responded:
April 16, 2013
Oh, I see! Sorry, I must've missed that. Yes, I agree. Our 67-026 looks like a good possible replacement.
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
25" Series 385 Channel Balance
25" Series 385 Channel Balance
S385-25
$10.55
Face Guide
Face Guide
67-026
$0.97
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