I just received the white top sash guide pieces but the holes do not align. Here is a picture. The black one is my original. The white one 18-009 just arrived. Please help me order the correct top sash guide part.
Help needed with size of top in Order 2280981
Quick Learner from USA
Apr 12, 2024 8:32 am
4 user uploaded images
2 Replies
Bob from SWISCO
Apr 14, 2024 6:34 pm
Many thanks for your correspondence. We're sorry to hear the 18-009 did not work for you. See our Return Policy here. I believe the 18-200 MI window Top Sash Guide is what you need. It looks closer, but review the dimensions listed below to confirm it matches what you have. Let us know what you find.
Dimensions for 18-200
Alternate view of 18-200
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