Help with SWISCO shower door parts
A home owner from Ottowa, IL says:
November 9, 2017
Hello,
Please help!
I recently ordered part numbers:
10-061, 10-062, 10-063
They fit my shower; however, the upper and lower shower guides did not come with the threaded inserts needed to insert the shower door adjustment screws. These parts are worthless without the threaded inserts. I need 4.
Also, which part will fit in the tops of the lower shower door guides to connect them to the door? I need 2.
I have to get this shower door working before 11/16/17.
Please help!
I recently ordered part numbers:
10-061, 10-062, 10-063
They fit my shower; however, the upper and lower shower guides did not come with the threaded inserts needed to insert the shower door adjustment screws. These parts are worthless without the threaded inserts. I need 4.
Also, which part will fit in the tops of the lower shower door guides to connect them to the door? I need 2.
I have to get this shower door working before 11/16/17.
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Donna from SWISCO responded:
November 10, 2017
Hi, are you looking for 10-064, shower door pivot?
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A quick learner from Illinois says:
November 11, 2017
Hello Donna,
Thank you for your response. I may need the shower door pivot, as I noticed last night one of the pivots has broken. I will order it if my quick fix doesn't work. I run a B&B and have 6 ladies arriving on Thursday; hence my panic.
I was looking for the metal threaded screw inserts that go into the lower shower guides. Yesterday afternoon, I was able to use a hack saw and cut the old metal screw inserts out of the old lower shower door guides and reuse them.
I hope this issue is solved for now.... I'll let you know. This is a great service, and I appreciate the prompt communication! Great customer service!
~ Charlotte
Thank you for your response. I may need the shower door pivot, as I noticed last night one of the pivots has broken. I will order it if my quick fix doesn't work. I run a B&B and have 6 ladies arriving on Thursday; hence my panic.
I was looking for the metal threaded screw inserts that go into the lower shower guides. Yesterday afternoon, I was able to use a hack saw and cut the old metal screw inserts out of the old lower shower door guides and reuse them.
I hope this issue is solved for now.... I'll let you know. This is a great service, and I appreciate the prompt communication! Great customer service!
~ Charlotte
