Help with identifying casement operator

Contractor from Washington. D.C.
Nov 26, 2024 1:50 pm
We have a entire building, built around 2006 that has operating problems with each window, ranging from closing weird to not closing etc. The building is in D.C. We took apart the hardware from one to try to figure it out and fix it but we need to order a new track so we can actually test if a new one is our simple fix here. Do you know the part, we have more photos and a video of it opening.
5 user uploaded images
2 Replies

Casey from SWISCO
Nov 27, 2024 4:06 pm


Hello,
I can't be sure but it looks like the fitting that attaches the end of the operator's arm to the sash track is missing. If so, we would need to see photos of the fitting as well to determine if any of our parts might work. Please also confirm the length of the operator's arm measured from the center of the gear. Thank you!
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