Help with what channel balance I have

Handy Person from Nixa MO
I cannot find the correct replacement for my broken Weather shield channel balance. The numbers on the window are in the pictures. It is 28" long and has a stamp of 27E. What part number do I need?
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9 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thanks for reaching out to us. This balance reminds me of the S751-28. However, your bottom shoe is different from the default one that comes with it. Yours has a style closer to the 15-233 which means this would have to be a custom order. 

  • Can you confirm that the metal tab portion looks the same as shown below? 
  • Can you also confirm the width of the metal channel? Ours will measure 9/16" wide. 
  • How does the balance install at the top of the window? 
  • Can you weight the window sash on a scale and tell us the precise weight? 

tab
Handy Person from Nixa MO
Can you confirm that the metal tab portion looks the same as shown below?
** The metal portion of the shoe is exactly like the one pictured.

Can you also confirm the width of the metal channel? Ours will measure 9/16" wide.
** The channel measures 9/16" wide, 28" long, 3/8" wide at the raised rib portion and 19/32" deep.

How does the balance install at the top of the window?
** The balance (channel) installs by only one screw at the top.

Can you weight the window sash on a scale and tell us the precise weight?
** The window sash weighs exactly 28.0 LBS. (27E stamped on the channel)

Handy Person from Nixa MO
The metal portion of the shoe looks the same, but the measurements of the shoe pictured are a lot different than the one I have. I can give you those measurements if you need.
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for confirming that information for us. To outline this for you, we'll use the S751-28 with the 27TG stamp and 15-233 shoe attached. A pair of balances with this stamp will support a sash weighing 24 to 31 pounds. We don't sell a shoe with your specifications but the 15-233 should still work. Please note that the Series 751 doesn't use a screw for installation. Since your old balance does, you would have to drill holes at the top of the metal channels to match your old balance.

With that said, I'm going to email you a purchase link for (2) of these balances that you can use to place an order on our website. Please let us know if you have any questions! 

Quick Learner from Nixa
The measurements of the 15-233 shoe are a lot bigger than the shoe that I have. I'm not at home and won't be there until Monday.
Emily
Emily from SWISCO
SWISCO
Expert

If you can let us know the measurements of your old shoe, we can work from there whenever you can get that for us. 

Quick Learner from Nixa
I finally had a chance to measure my shoe. The only difference is the height of the shoe. The 15-233 shoe is a lot taller - 1 7/16" and 1 5/16" compared to the one I have is 1" and 7/8" respectively. The width and depth (1" & 3/8") are exactly the same, so the 15-233 shoe should work as the height won't matter.
I'm going to go ahead and order two from the link you sent via email.

Thank you SO much!!! You guys are great!
Emily
Emily from SWISCO
SWISCO
Expert

You're very welcome! I'm glad we could be of help. We'll be here if you need anything else! 

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