Tom from SWISCO responded:
October 1, 2014
There are a few possibilities, and I'm not sure what you have, exactly. See our selection of Pella hinge arm assemblies and see if anything here is a match.
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Tom from SWISCO responded:
October 2, 2014
Hey, Matt. Thanks for the extra info. If the long arm is 12-1/8" long, then I think the 39-396 and 39-397 are the hinges we want to look at. The roller arms are not available separately, I'm afraid, and they should be attached. They are also each approximately 8-3/16" long. Could I see a few pictures of what you're describing? That may help us determine what it is you have and what can work as a replacement. The two arms should be connected, so you may have something different.
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