Tom from SWISCO responded:
September 17, 2020
Our 32-349 is similar in design to yours, but I think it may be our best match. Look it over and let me know what you think. |
Tom from SWISCO responded:
September 18, 2020
Awesome, I'm glad to hear it. All orders can be placed directly on our site at your convenience. |
Hi Tom, we ordered and received the 32-349 hinges from Swisco. Unfortunately they were not the correct hinges. We would like to return them. Could you let me know the process for returns.
In addition, would it be possible for me to send the original hinge that is broken to you so that you can match it up with the hinge we need?
Please advise
Thank you
Sean
Tom from SWISCO responded:
October 29, 2020
I'm sorry to hear that, Sean. You can see our return policy here, which will take you through the process. You can send back the old hinge, yes. Our response may be delayed due to the quarantine, but we will try to find a good match for it as soon as we can. |