How do I install this

A quick learner from Vernon, NJ says:
January 17, 2012
Hello, Attached is a photo of a "shoe" and rivet for an Andersen casement. The one I had cracked from old age. When I got this part, unfortunately from a different web site, sorry, it just came like this without any instructions on how to install. Can you please tell me the process a contractor would take to remove the old broken shoe and install this one in its place?

Than you so much.
A customer submitted photo of an Andersen casement shoe and rivet.
Profile picture of Paul
Paul from SWISCO responded:
January 18, 2012
Hello, I think it would be best if you order a completely new operator rather than just replace this one part, as it would act as a better replacement. If you wish, you can upload a picture of the whole operator and we can identify what you would need.

Now, here is how I would install the bracket:
First. drill out the old rivet, then find a small solid piece of metal--or something hard--that is about 1" thick to lay the operator arm on.
Now, assemble the nylon bracket and rivet to the arm and place the assembly on a metal block. With a hammer, whack the rivet to start spreading it.
A handy person from Minnesota says:
October 19, 2017
Squeezing this between a piece of metal (like a mallet) and an air hammer works great. You can do this in place without having to remove the window trim/crank. I have fixed five cranks this way so far; no issues.
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