Bob from SWISCO responded:
September 10, 2020
I'm actually not certain about how to remove doors that use this roller myself, but I'm forwarding this discussion to my senior colleagues, and we'll get back to you as soon as we can with more information. Thanks for bearing with us. |
Paul from SWISCO responded:
September 15, 2020
Perhaps I can assist you. After you turn the lever to unlock the trolley from the door bracket, lift the door slightly to take the weight off and slide the trolley away from the door bracket. See if this works. |