How to remove 82-002 from the inside of the door frame

A home owner from Palm Beach, FL says:
April 1, 2020
I have 8'tall glass doors and the outside part of the set(without the latch)is not exposed. I can't seem to get it out. The outside looks just like the outside part of the 82-002. Is there some way to remove it from the inside of the door frame?
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Casey from SWISCO responded:
April 2, 2020

Hello,

Have you seen our video on removing the 82-002 handle set? I'll link it below. There should be two installation screws that you can remove from the inside of the door, allowing the handle to pop out of the cutout. 

If you're still having trouble removing your handle after watching the video, please send us a photo of your handle and we will do our best to help you. 
Sliding Door Handle Set, 6-5/8"
Sliding Door Handle Set, 6-5/8"
82-002
$17.95
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