How do you remove the old roller assembly and install the new Norfolk 84-139 assembly. Want to make sure if plastic breaks , I didn't screw something up.
Thanks Fred
How do you remove the old 84-139?
Handy Person from Lemont, il
Jun 22, 2020 2:52 pm
5 Replies
Casey from SWISCO
Jun 25, 2020 2:22 pm
Hi Fred, this is a tricky question to answer. The truth is that the manufacturer didn't want you to replace these parts, for whatever reason. They're intended to be permanent clipped into the door. That's obviously not realistic, since damage and wear are common occurrences for this kind of hardware, but it does make removal tricky.
The long and short of it is that you need to permanently damage the 84-139 in order to take it out of the door. The trick is doing that without also damaging the door. Make sure to take your time, and that you wear both safety gloves and goggles.
Handy Person from Lemont, il
Jun 25, 2020 7:52 pm
Ok, I got them out. This is what to try first.
Do Not use screwdriver to pry the longer side of the plastic. It bends the plastic retaining clip inside the frame. Result is you have to break apart to get out. Use a ice pick or small diameter Phillips screw driver that will fit into the small hole next to roller assembly. It needs to be a little long for leverage. Stick it straight in and then move side ways to ply up on assembly. This pushes the retaining clip towards the roller and releases it. Again something to try before breaking the plastic apart. Another thing I noticed is you can pull the roller itself out, without removing the whole assembly. Use plier and pull straight up. There are 2 small springs inside so be careful. I believe you show the roller in your list of parts. Could be an easier and cheaper fix. Hope this helps .
My Handyman Fred
Do Not use screwdriver to pry the longer side of the plastic. It bends the plastic retaining clip inside the frame. Result is you have to break apart to get out. Use a ice pick or small diameter Phillips screw driver that will fit into the small hole next to roller assembly. It needs to be a little long for leverage. Stick it straight in and then move side ways to ply up on assembly. This pushes the retaining clip towards the roller and releases it. Again something to try before breaking the plastic apart. Another thing I noticed is you can pull the roller itself out, without removing the whole assembly. Use plier and pull straight up. There are 2 small springs inside so be careful. I believe you show the roller in your list of parts. Could be an easier and cheaper fix. Hope this helps .
My Handyman Fred
Casey from SWISCO
Jun 26, 2020 8:21 am
I'm glad you were able to remove the roller without too much trouble. We will be sure to pass on your tips to future customers in your situation Thanks for posting!
Home Owner from Connecticut
Apr 21, 2025 4:47 pm
Push a small “precision” Philips screwdriver into the small hole on the left (shown on the left side of the blue rectangle). Push the screwdriver to the right so it presses hard on the retaining clip.
While pushing on the retaining clip, simply rotate the roller assembly towards you and it should pop out. .
While pushing on the retaining clip, simply rotate the roller assembly towards you and it should pop out. .
1 user uploaded image
Related Products
Related Videos