How to repair my window.

Question

Hello,

My window won't stay up and my local carpenter told me that the "coil" is broken and I need to find a replacement.

Unfortunately the window doesn't have a brand name, and I looked everywhere.

Attached is a picture of the part I need.

Do you know what brand of window I have? Do you have a suitable replacement part?

Your help would be appreciated,

Daina

User submitted a photo of window hardware.

Tom · Accepted Answer

Yes, if your window cannot stay up then it's a problem with the balance. We don't need to know the brand name to identify the part. You took a picture of the right thing, but much of it is obscured and I cannot make it out. If you can, please take a clear picture of the entire balance mechanism, especially the pivot shoe. Please do not include the ruler. Thanks!