Hurd Aluminium Clad Double Hung Balancer Parts

A handy person from Naperville, IL says:

1. Looking for replacement balancer shoes for the type shown on my Hurd windows they are 1 1/4" wide. I think maybe 15-195 will do the job although it incorporates the inverted link (swisco #15-224) into the balancer shoe, rather than as a separate part. Therefore, probably need to replace as a pair (RH & LH) if I use 15-195?


2. I am also missing a couple of the clips shown from the top of the track into which the balancer run. Not sure what purpose they serve and if they are absolutely necessary
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Paul from SWISCO responded:

If your balance is in good condition, you could just replace the broken inverted link with our 15-224. We also have the 15-216 shoe. 

I'm not sure what the nylon clip is for. May we see it in the window?

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