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Bob from SWISCO responded:
February 5, 2019
Thanks for posting. Just a few questions. One, just to confirm, the outer tube of the balance is 37", but not including the black-colored tip? Two, is this a tilt-window, i.e. there are latches that allow you to tilt the window inwards for cleaning? If the answer is yes to both questions, then see our S600-37 5/8" Spiral Balance. The black tip is for a sash weight of 31 through 40 lbs. Let us know what you think. |
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Paul from SWISCO responded:
February 7, 2019
Many thanks for the clarification. May we have the diameter of the white balance tube, and is there a code number stamped on it? Also, may we have a close up at the end of the spiral, and may we see the bracket on the bottom of the sash that connects to the spiral? This will help us identify what you may need. Thank you. |
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Paul from SWISCO responded:
February 7, 2019
How wide are the pins at the end of the spiral? May we see the black nylon pawl at the end of the balance tube? Many thanks. |
The pictures are attached. The spiral bar 37 3/4 long
The pins are 1/2 inch wide
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Paul from SWISCO responded:
February 11, 2019
Ah, I was afraid of that. These will have to be a custom order due to the size of those pins. None of our standard balances will replace it. Thankfully we have everything we need to get started. Can you just tell me how many you need? Once I know that, I'll have my colleague Tom email you an order link and price quote for that quantity. |
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Tom from SWISCO responded:
February 11, 2019
Great, thanks! I'll email you an order link and price quote right now for 4. |
