I have 9 screw gears, 6 plastic covers, and 3 handles.

Contractor from Pennsylvania

Aug 26, 2016 9:04 pm

I have 9 screw gears that are stripped, it will only open the window but not pull the window back in. I have 6 plastic covers that are broken or missing. I need 3 handles because they are missing from the Windows.

User submitted photos of a window operator.

4 Replies

Tom from SWISCO

Aug 29, 2016 1:20 pm

Thanks for posting. The cover looks like our 39-107, while the handle looks like our 39-114L. However, that corkscrew attached to the end of the handle should not have come out. If it has, that means you'll need new operators, as well. I would be happy to recommend a match, but I will need to see a picture of your existing operator out of the window.

Contractor from Pennsylvania

Aug 30, 2016 2:55 pm

Good afternoon, D73330
I am sorry for the confusion. As of the control arm for the window. These are the pictures I took to be able to understand what is needed. I don't know why I did not receive that email sent to me. But I did the email you sent to me about needing the pictures of the control arm. Again, thank you.

Nicole

User submitted image of their window hardware.

Tom from SWISCO

Aug 31, 2016 1:58 pm

Perfect, thanks! See our 39-031 and 39-032, I think these should match your old operators. I would just make sure that our dimensions line up.