I have a broken a single coil system, right side in a triple track window

Home Owner from NJ

I need to get the correct replacement part but having trouble figuring it out.

attached are photos that I hope will make clear to you what I need to order.

The left side is broken as when looking out the window from in the house.

The window weighs 13 pounds.

When broken what I can tell is the coil broke off the fixed part of the system that is at the top and screwed into the track.

What I'm not sure about is weather the system is all one part with the top piece housing the coil/spring which in turn is connected to the bottom piece. The window has hooks which insert into the bottom piece???

Finally, I see a video on line for a triple coil system but nothing for a single coil system. Is there a video out there to help me. If not I'm assuming that the same process to cut out the old one applies here as well.

Then again, we all know that "Assume" can do for a person.

So, any help you can provide me will be gratefully appreciated.

Most importantly, what's the part #, I'm thinking I should replace both the right and left at one time, what the web-site is to order from.

Thanks in advance for any help you can provide

Jerry 

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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi, Jerry.

Thanks for reaching out! I'm reminded of our 15-111 pivot shoe, which uses the Series 160 coil springs, but you'll want to remove yours from the window to confirm our dimensions match up for what you need. For a new single coil support, see our 15-150S. Just note, all of these parts are sold separately. I'll also post some videos below on the removal and replacement process that you may find helpful. 

Let me know if you have any questions! 

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